Frequently Asked Questions (FAQs) – Answers & Support
What products does SLEEKON offer?
We offer a premium range of consumer electronics, including neckbands, TWS earbuds, Bluetooth speakers, power banks, chargers, data cables, and other mobile accessories — all designed to deliver sleek style and reliable performance.
Are SLEEKON products covered under warranty?
Yes, all SLEEKON products come with a 6-month warranty against manufacturing defects. This warranty does not cover damages caused by misuse, accidents, or normal wear and tear.
How can I claim warranty or after-sales support?
You can raise a support request by emailing us at support@sleekon.co.in with your invoice and a short description of the issue. Our team will guide you through the warranty claim process.
Do you offer COD (Cash on Delivery)?
No, we currently do not offer Cash on Delivery. All orders must be prepaid using secure online payment methods available at checkout.
How long does delivery take?
Orders are typically shipped within 24–48 hours, and delivery takes 3–7 business days depending on your location.
Where can I track my order?
Once your order is dispatched, you’ll receive a tracking link via SMS or email. You can also log into your SLEEKON account to check the status anytime.
Are SLEEKON products compatible with all smartphones?
Yes. All our accessories are designed to be universally compatible with most Android and iOS devices, unless otherwise specified.
Do you sell SLEEKON products on marketplaces like Amazon or Flipkart?
Yes, some of our products are available on leading marketplaces. However, the complete collection and best offers are available only on our official website – www.sleekon.co.in.
How can I contact customer support?
You can reach out to us via email at support@sleekon.co.in or call us at +91 9311913303, +91 9311913302 (Mon–Sat, 10 AM – 6 PM). We’re also available via Instagram and Whatsapp.
Can I return or exchange a product?
Yes. We offer a 3-day return/exchange policy for products that are unused, unopened, and in original condition. Visit our Returns & Refund Policy for full details.
